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Billing Information

A five year rate increase for water and storm water rates was approved by the City Council on November 9, 2010.  Rates will increase yearly beginning January 1, 2011 and end with the last increase on January 1, 2015.  The increase was due to the rates not keeping up with the cost of maintaining an aging infrastructure, as there had not been an increase in the water and storm water rates for over ten years. 

The City of DuPont serves all residential, commercial, and industrial connections for water within the City limits.  All rates are based on cubic feet (cf).  All meters are charged a base rate for water usage of 0 cf to 1000 cf.  For specific rates see Water & Stormwater Rates.

Effective 1/1/15, the STORMWATER Residential Charge is a flat fee of $15.30 per month or $30.60 every two month billing cycle

You can pay your bill online here. In addition to online payments, cash, check, or money order,  VISA, MasterCard, and Discover Cards can be used in person at City Hall. The City also offers Automatic Withdrawal (Direct Debit) for utility accounts.  Complete the Direct Debit application form, attach a voided check, and return it to City Hall for processing.  Your application should go into effect on the billing cycle following receipt of the paperwork.

For after hour payments, you may pay online here or via the drop box in the northwest corner of the Civic Center parking lot. This box is only checked once daily.  Payments being dropped off on their due date need to be brought into City Hall.

The City of DuPont also offers Lifeline Service for those eligible for the Senior Citizen/Disability Low Income discount.

Any questions relating to the status of a utility account should be directed to the Utility Billing Clerk at (253) 912-5210 or (253) 964-8121.