If I miss a payment will my water be shut off?
  • A past due notice will be sent to your address on 1st of the month following the original due date. 
  • A yellow door hanger will be placed on your front door on the 1st of the month following your past due notice. 
  • 72-hours following a door hanger, your water will be shut off and the account locked. You will need to pay the full balance on the account plus a re-connection fee of  $25. Note: this is following a whole billing cycle and therefore the amount owed will comprise two billing cycles! 

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1. How do start in or discontinue water service in my name?
2. When will I receive my water bill?/ Can I change the due date?
3. What should I expect to pay each bill?
4. How can I pay my bill?
5. If I miss a payment will my water be shut off?
6. I have multiple utility accounts within the city, can they be combined into one bill?