Show All Answers

1. How can I purchase a bicycle helmet?

The DuPont Fire Department sells bicycle helmets at numerous events throughout the year and at the DuPont Fire Station any day of the week between the hours of 8:00 AM and 5:00 PM. The cost of a bicycle helmet is $8.00.

2. Is the DuPont Fire Department staffed 24 hours per day?

Three firefighters are typically on duty at all times and available for response to medical aid calls, fire suppression calls, and service calls. Phone calls to the DuPont Fire Department at (253) 964-8414 may go to an answering machine if the on duty crew is out of the station. Leave a message with a return numer and your call will be returned as soon as possible. For emergencies, call 9-1-1.

3. How do I contact the Fire Department?

The Fire Department can be reached at the general information number (253) 964-8414.

4. How do I contact the Fire Marshal?

Fire Marshal Mike Turner can be contacted at the general information number (253) 964-8414 or via email, mturner@dupontwa.gov.

5. How do I register for a CPR/First Aid class?

Contact CERT Coordinator Jon Roberts at the DuPont Fire Department at (253) 964-8414 or via email at CPR@DuPontWA.Gov. The CPR/First Aid class is an 8 hour class and the cost is $30.00.

6. How do I get information on burning restrictions?

Outdoor burning is permanently banned in Snohomish, King, and Pierce counties. Small fires that are for cooking, or religious or ceremonial events are allowed with restrictions. Contact the DuPont Fire Department at (253) 964-8414 for more information.

Show All Answers

1. How can I find out which jobs are currently open?

All current job openings are posted on the City website under the Job Opportunities page and during normal business hours at DuPont City Hall, 1700 Civic Drive, DuPont, WA 98327.

Job Opportunities

2. How do I determine the status of my application?

After you apply for a position, you will be notified by the Human Resources Department, either through a phone call or a letter, if you have been selected to proceed to the next step of the hiring process.

3. Does the City accept drop-in applications?

The City only accepts resumes and applications for open positions. Please visit our Job Opportunities page

4. What if I do not have access to the internet or do not have a computer?

If you do not have interet access, you may visit your local library or any Worksource location and use their computers free of charge. Library Locations

5. Why volunteer?

The City of DuPont offers various opportunities for citizens to help their community through volunteer service. Whether you are looking for an on-going project or a one-time event, whether you want to serve at City Hall or get involved with an agency that serves the community, the Volunteer Program can point you in the right direction.

6. How much time does it take to volunteer?

Some volunteers are for one-day events while others are regular, long-term assignments.

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

Show All Answers

1. How Do I Dispose of Medications?

The DuPont Police Department has a drop box in their lobby for unused or unwanted pharmaceuticals. The lobby is open to the public Monday through Friday 8 am to 5 pm.

Medication Disposal Flyer

2. How Do I Get My Fingerprints Taken?

Fingerprinting services are no longer available at the DuPont Police Department. Below is a link to the Washington State Patrol website with information on how and were to get your fingerprints taken:  http://www.wsp.wa.gov/crime/criminal-history/

3. How Do I Obtain a Concealed Pistol License?

The DuPont Police Department does not issue concealed pistol permits but you can obtain one through the South Sound 911 Regional Records system. Concealed Pistol License

Show All Answers

1. How do start in or discontinue water service in my name?

A form will need to be filled out online or in person at DuPont City Hall.

If you are moving from one DuPont property to another, you will need to fill out two forms: one for the home being vacated and the second form for the new home. 

2. When will I receive my water bill?/ Can I change the due date?

The water billing cycle is bi-monthly. The bill is due on the 20th of the odd month. If you do not receive your bill after the first week of the odd month, please contact us. 

Our utility billing is based on location so no, the due date cannot be changed. 

3. What should I expect to pay each bill?

Water & Stormwater rates can be found here on the city's website. 

All new renters are also charged a $100 deposit which can only be waived by the owner/ property manager. This $100 will be applied to your final bill with the remaining balance refunded to you.

During summer months, expect a higher bill due to the usage of irrigation and sprinkler systems. If you suspect that there may be a leak on your property due to a substantially higher bill, please give us a call.

4. How can I pay my bill?

You can sign up for Auto Pay, make a one-time payment online, visit City Hall, or you can also drop your payment in check form within the utility drop box (NO cash in the drop box, please!) which is located along the City Hall Parking Lot by the Sequalitchew Creek Trailhead.

More information about these programs may be found here. 

5. If I miss a payment will my water be shut off?

• A past due notice will be sent to your address on 1st of the month following the original due date. 
• A yellow door hanger will be placed on your front door on the 1st of the month following your past due notice. 
• 72-hours following a door hanger, your water will be shut off and the account locked. You will need to pay the full balance on the account plus a re-connection fee of  $25. Note: this is following a whole billing cycle and therefore the amount owed will comprise two billing cycles! 

6. I have multiple utility accounts within the city, can they be combined into one bill?

No, because our billing cycles are based on location and we cannot combine bills. You an add them to your online profile when you register your account for auto-pay.