Billing Information

CITY OF DUPONT PROVIDES WATER & STORMWATER:

Water & Stormwater: The City of DuPont serves all residential, commercial, and industrial customers with water and storm water within the city limits.
Payments: Sign up for Auto Pay (paperless billing) and pay your bill through our Utility Payment Portal. Payments can also be made in person at City Hall or after hours in our drop box (located on the NW corner of our parking lot).
Billing Dates: Utilities are billed on a 2-month billing cycle, bills are due on the 20th of the month, and past due charges are applied on the first of the following month. Example: Nov/Dec bill cycle's payment is due Jan 20th, and the past due fee is applied on Feb 1st.
Disconnect for Nonpayment: Disconnected accounts due to nonpayment will remain disconnected until the total balance is paid in full (both past due and current charges). Once the account balance is $0.00, services will be restored.
Account Startup Fees:
- New property owners: $25 (Connect Administration fee).
- Renters: $125 ($100 Deposit + $25 Connect Administration fee).

OTHER SERVICES:

Pierce County Rental and Utility Assistance: https://www.piercecountywa.gov/7488/Applying-for-Rent-Utility-Assistance, if you have no internet access, please call 2-1-1.
Salvation Army: (253) 572-8452
Associated Ministries: (253) 383-3056
Catholic Community Services: (253) 383-3697
DuPont Cares: dupontcares@yahoo.com or click here for the application.
Korean Women's Association: (253) 441-4058
United Way of Pierce County: (253) 272-4263
Pierce County Community Action: (253) 798-7240
Pierce County Veterans Assistance Programs: (253) 798-7449

UTILITY QUESTIONS: Contact the Utility Billing Clerk at (253) 912-5210, (253) 964-8121, or Utilities@dupontwa.gov.