Access Utility Services
Please choose the correct form that best suits your utility needs:
STARTING Utility Services: As either the renter or the owner, to start services at residential or commercial property, an application must be submitted to the Utility Billing Department. Applications are submitted online using the links below.
- Residential Start Service Application Form.
- Commercial Start Service Application Form. **Please note the Commercial form is under construction, please call Kristen directly at 253-912-5210 for more information. Thank you**
IMPORTANT RENTAL INFORMATION: For rental properties, the utility bill will remain in the name of the owner until a Rental Authorization form is submitted by the owner / rental agency. The City of DuPont will email the Rental Authorization Form to the owner or rental agency after the tenant submits the Start Service Application Form.
STOPPING Utility Services: As either the renter or owner, to stop services at residential or commercial property, a request must be submitted to the Utility Billing Department. Requests are submitted online using the link below.
WATER LEAK ADJUSTMENT Request: As either the renter or owner, if you have had a water leak and you would like to request an adjustment to your utility bill, complete and submit a Request for Water Leak Adjustment Form. The City of DuPont will determine if an adjustment is warranted. You will be required to submit a service order, repair information, and pictures as evidence. More details can be found on the form below.
UTILITY DEPOSIT WAIVER: Owners / Landlords or a Property Management Company authorized to act on behalf of an owner / landlord have the option to direct the City to waive the utility deposit. Submitting a waiver form is acknowledgement the owner / landlord is ultimately responsible for any unpaid utility bill. If you are an owner / landlord or an authorized agent, use this form to request to waive the renter's deposit.
- Utility Deposit Waiver Form (used by owners / landlords or Property Management Companies)
For assistance filling out or submitting any of these forms, please contact
the Utility Billing Clerk at City Hall, 1700 Civic Drive, DuPont, WA 98327
or call (253) 912-5210 during business hours.